- Flower arrangements shown in the website are indicative images. We always do our best to give better result than shown. It depends upon availability of flowers, change of our florist staff and other reasons which are out of our control sometime.
- Respective Brand owners will be responsible for the quality of product. You can lodge complaints on them, if the quality is not found up to the mark.
- If ordered flowers / Chocolates /sweets / cake are not available in the required city or town, we shall deliver available alternate best quality flowers / cake /sweets/ Chocolate for equal value.
- In the situation when the phone of receiver is not responding, not reachable, or the address is incomplete or incorrect, you will be informed asap by phone or e-mail to give us correct information. Order cannot be cancelled/refund in case of such situation..
- While placing an order, please provide us with the following information for delivery at Hotel / Hospital.
- Address with Pin code of recipient with phone number.
- Full address of the hotel.
- Room No.
- Telephone number of the hotel.
- Name of your company, if applicable.
- Full address of the hospital.
- Ward number or name.
- Delivery of certain items may not be possible under unforeseen circumstances. In such case, you always have a right to get 100% refund of your money in that case if you do not want delivery at all.
- Delivery schedule varies between same day delivery to delivery within three business days depending on the destination city or town. However, in all metropolitan cities we deliver on the same day, within one business days in all major cities & town within two - three business days in all other places.
- In case of Heavy Rains/ Strike or Bandh /, we reserve the right to reschedule the delivery to an earlier or later date.
- No claim of whatsoever nature under any circumstances will be applicable other than the claim for 100% refund of payment made. All such claims if any, are to be raised within 24 hours of delivery /non delivery.
- Gift items like Jewelry, Chocolates, Dry Fruits, Leather Bags, and Watches etc. are normally dispatched through courier except Chennai delivery. We cannot guarantee exact time of delivery.
- If any disputes related to our services arise then the same will be subject to the jurisdiction of Chennai (India) Courts only.
- The owner of the site retains the right to refuse any order unconditionally.
- We are not forced to deliver in the given time slot. In case of failure in our part, we will refund the amount paid by customer for time delivery ONLY. Order cannot be cancelled in such case.
- Delivery area beyond 12Kms. above till 19Kms. will be carged Rs.120 and from 20Kms. till 25Kms. Rs. 150/=.
- Early Morning, late evening & midnight delivery is only possible for area within City limits. In case of urgency, please talk over phone and place the order.