First & Foremost as your Credit Card is being processed by a Third Party Merchant CCAvenue/Paypal which is Verisign Secured, we do not get any information about your Credit Cards/Debit Card. Further when you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order. This will used only for the service you have sought and would not be under any circumstances passed on for any other commercial purpose.
When you place orders it is through a secure server. The secure server software (SSL) encrypts all information you input including your credit card number, before it is sent to us. This makes it unreadable as it travels across the Internet. Furthermore, all of the customer data we collect is protected against unauthorized access.
chennaiflowers.com will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it. Although we track the total number of visitors to each of sites in an aggregate form to allow us to update an improve our sites, personally identifiable information is not extracted in this process. Any cookie technology (where our servers deposit special codes on a visitor's computer) will only be used to track non-personal information such as type of browser,operating system, and domain names to improve our visitor's online experience.
In case of cancellation of order, please write mail to us at email@example.com Cancellation is only possible when gifts delivered are not up to description given in the site or else you need to inform for cancellation 3 days before the delivery date for us to refund.